ABOUT US
Meet Shai
Hi, my name is Shai Pulawa, founder, owner and operator of Pristine Windows. I am Hawaiian born and raised and now, after college, I moved to grow my business and family in the beautiful Yakima Valley. I started my window cleaning business over a year ago because there was nothing like it here and we all know how dusty and dirty our valley can be. My goal is to provide you with top of the line, professional window cleaning and power washing for your home or business. I pride in detail orientation, affordability and client relations. I hope to spread a little aloha to your home and family and get those windows looking pristine clean.
-Shai Pulawa
OUR CORE VALUES
These core values guide us in our daily operations and define the exceptional service you can expect from Pristine Windows.
1. We Are Passionate
At Pristine Windows, we wake up each day fueled by our passion for delivering exceptional window cleaning services. Our team is driven by a genuine enthusiasm for what we do, and this is reflected in the quality of our work. We approach every job with a deep commitment to excellence, ensuring that we go above and beyond to exceed our clients' expectations. Our passion inspires us to consistently deliver outstanding results and provide a positive experience for each and every client.
2. We Prioritize Customer Satisfaction
Our clients' satisfaction is at the heart of everything we do. We understand that clean windows not only enhance the appearance of your space but also contribute to your overall happiness and well-being. That's why we go the extra mile to listen to your needs, communicate effectively, and tailor our services to meet your specific requirements. Your satisfaction is our ultimate goal, and we take pride in building long-lasting relationships based on trust, reliability, and exceptional service.
3. We Embrace Attention to Detail
We believe that the difference lies in the details. We have a keen eye for detail and take pride in delivering meticulous window cleaning services. From removing stubborn stains to ensuring streak-free and sparkling windows, we leave no stone unturned in our pursuit of perfection. Our commitment to attention to detail sets us apart and guarantees that every window we clean receives the utmost care and precision.
4. We Foster Continuous Improvement
We believe in constantly evolving and improving our skills and services to provide you with the best window cleaning experience. We stay updated with the latest industry techniques, tools, and eco-friendly practices to ensure optimal results while minimizing our environmental impact. Through ongoing training and a commitment to learning, we strive to stay at the forefront of our industry and deliver the highest quality of service to our valued clients.
5. We Build Trust Through Integrity
Trust is the foundation of our business. We operate with integrity, honesty, and transparency, ensuring that we always deliver on our promises. We provide accurate quotes, stand by our commitments, and communicate openly with our clients. Trustworthiness is ingrained in everything we do, and we are dedicated to building strong and long-lasting relationships based on mutual respect and integrity.